Reef Salt

[Showtime305]

I'm having problems with the Reef Salt not dissolving. I've tried water from 2 different sources because I thought that was the problem but I'm still having the same issue. I've been using Reef Salt for 9 months now and this is the first time the salt hasn't dissolved in 15 minutes or less. It's been over 24 hours and I still see salt crystals floating in the current of my mixing container. I don't know where to get help with this issue, so can you assist.

Thanks in advance.

AJ

[Tech Support GL]

Are you using RO water? If it is tap water, the water may be hard water and you could possibly be seeing calcium and/or magnesium carbonate precipitating.

[Showtime305]

Yes the water is RO/DI. I tried water from two seperate sources and ended up with the same results.

[Tech Support GL]

The undissolved particles are more than likely calcium carbonate. It is not harmful. Is this the same container/bag of salt?

[Showtime305]

The undissolved particles are more than likely calcium carbonate. It is not harmful. Is this the same container/bag of salt?

I guess that mean the calcium is going to be low in this water. It's from the same container. I have to add that the salt was somewhat clumpy but it easliy broke apart. I'll go ahead and keep using it until I finish this batch.

[Tech Support GL]

The calcium should not be that much lower. From what you are describing it sounds like the salt was exposed to some moisture and the components from a solid particles that are not completely dissolving.